Bluetower Associates LLP is committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service. This policy provides detailed information on when and why we collect your personal information, how we use it, how we safeguard it and the very limited conditions under which we may disclose it to others.
We only collect your basic contact information (name, telephone numbers and addresses) and information that is publicly available or you have shared with us on your private equity investment preferences. We may also store copies of your communications with us to manage our relationship with you.
The information we collect about you is used to ensure we are able to communicate effectively and efficiently with you. We use your information to contact you with appropriate products and services and to respond to queries from you. We will never sell your data.
To provision and manage our services, your data is stored and processed by Salesforce.com Inc within their facilities located in Paris and Frankfurt that are certified to ISO2701. Information about security and privacy-related audits and certifications received by Salesforce.com Inc, including information on ISO certifications, is available on their website (www.salesforce.com). We also use Dropbox, which stores data within their facilities located in the USA that are also certified to ISO2701. Information about security and privacy-related audits and certifications received by Dropbox, Inc, including information on ISO certifications, is available on their website (www.dropbox.com). Any third-party company is only permitted to process your data for the specified purposes and in accordance with our instructions. We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax, regulatory and legal requirements.
Salesforce offers strong protections for your Personal Information including: preventing unauthorised access from outside our organisation; controlling permissions and privileges for individual users based on their roles within our organisation; CAPTCHAs after multiple failed logins by users, account lockout and session timeouts; logins from a new device requiring receipt of an email upon first login. Dropbox also offers multiple layers of protection, including two-step verification, passwords and data encryption technology. Since 2013 we have worked with Forge Dynamic Ltd. (www.forgedynamic.co.uk) to ensure our security procedures are state of the art.
Where necessary we may disclose your information to external agencies and organisations, including financial regulators and the police, for the prevention and detection of fraud and criminal activity. Where we disclose your personal data to third parties, we require that they have the appropriate technical and organisational measures in place to protect your personal data. However, in some instances we may be compelled by law to disclose your personal data to a third party and have limited control over how it is protected by that third party.
You are entitled to access the personal information that we hold on you. Any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.
You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. Your personal preferences can be changed at any time by using our contact details below.
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|Tim Griggs||020 7183 6016||[email protected]|
|Brian Wright||020 7183 6017||[email protected]|
|Lisa Nelson||020 7183 6019||[email protected]|
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