Our privacy policy


Bluetower Associates LLP is committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service. This policy provides detailed information on when and why we collect your personal information, how we use it, how we safeguard it and the very limited conditions under which we may disclose it to others.


Collection of your Personal Information


We only collect your basic contact information (name, telephone numbers and addresses) and information that is publicly available or you have shared with us on your private equity investment preferences. We may also store copies of your communications with us to manage our relationship with you.


How we use this information


The information we collect about you is used to ensure we are able to communicate effectively and efficiently with you. We use your information to contact you with appropriate products and services and to respond to queries from you. We will never sell your data.


Our policy on storage, processing and retention of your data


To provision and manage our services, your data is stored and processed by Salesforce.com Inc within their facilities located in Paris and Frankfurt that are certified to ISO2701. Information about security and privacy-related audits and certifications received by Salesforce.com Inc, including information on ISO certifications, is available on their website (www.salesforce.com). We also use Dropbox, which stores data within their facilities located in the USA that are also certified to ISO2701. Information about security and privacy-related audits and certifications received by Dropbox, Inc, including information on ISO certifications, is available on their website (www.dropbox.com). Any third-party company is only permitted to process your data for the specified purposes and in accordance with our instructions. We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax, regulatory and legal requirements.


How we protect your Personal Information


Salesforce offers strong protections for your Personal Information including: preventing unauthorised access from outside our organisation; controlling permissions and privileges for individual users based on their roles within our organisation; CAPTCHAs after multiple failed logins by users, account lockout and session timeouts; logins from a new device requiring receipt of an email upon first login. Dropbox also offers multiple layers of protection, including two-step verification, passwords and data encryption technology. Since 2013 we have worked with Forge Dynamic Ltd. (www.forgedynamic.co.uk) to ensure our security procedures are state of the art.


How and when we may share your Personal Information


Where necessary we may disclose your information to external agencies and organisations, including financial regulators and the police, for the prevention and detection of fraud and criminal activity. Where we disclose your personal data to third parties, we require that they have the appropriate technical and organisational measures in place to protect your personal data. However, in some instances we may be compelled by law to disclose your personal data to a third party and have limited control over how it is protected by that third party.


Your rights with respect to the Personal Information we hold


You are entitled to access the personal information that we hold on you. Any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.


Updating your communication preferences


You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. Your personal preferences can be changed at any time by using our contact details below.


Use of Cookies


A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes. A cookie cannot give us access to your computer or to your personal information. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the information on our web site, but the functionality of certain areas may be reduced.


Privacy Policy Updates


We reserve our right to make any changes and updates to this privacy policy without giving you notice as and when we need to. Our most up to date privacy policy is always available on our website.


Contacting us


Tim Griggs 020 7183 6016 [email protected]
Brian Wright 020 7183 6017 [email protected]
Lisa Nelson 020 7183 6019 [email protected]